English
Inhaberin: Nicolle Eccarius
Steuern.:31 / 271 / 62881
web:www.froschhostel.de
froschhostel@gmx.net
+49 30 67300887
Schivelbeiner Str. 26, 10439 Berlin
Postbank Berlin
Kontonr.:5 04 95 31 08
BLZ: 100 100 10
IBAN:DE73 1001 0010 0504 9531 08
1.Business hours:
T E R M S OF B U I S E N E S S
1.1
„Frosch-Hostel“:daily 24 hours
1.2
reception:
daily,with needs
breakfast:daily by arrangement
1.3
sleep:daily 22:00 – 7:00 h
2.
arrival, departure, obligation to register:
2.1
arrival:daily 14:00 – 18:00 h later on:only by arrangement
2.2
departure:daily by 12:00 h
later on: only by arrangement
2.3
Obligation to register:
Eyery guest has to identify himself with a valid document (passport).
3.
advance booking/cancellation:
3.1
Bookings:
Bookings may be made by telephone, by e-mail or local. The written confirmation by the hostel
makes the booking obligatory.
3.2
Cancellation:
Single bookings can be cancelled for free until 3 days before arrival date and group bookings 4
weeks before arrival date.
You have to pay a deposit of 50% of the accommodation price if you do not cancel the booking
in time. Not arriving means a cancellation on your arrival date.
4.
Payment:
4.1
Deposit:
In order to secure your booking you must pay us a deposit of 50% of the accommodation price
Within the next 10 days. The booking is obligatory upon the receipt of the money.
4.2
Payment:
The payment/final payment will be made local .
Cards payment is accepted.
5.
Housekeeping/Safety
All guests should be aimed to keep the hostel safe and clean!
5.1
Every guest has to take consideration of the other guests of the hostel, in reference to volume, safety and
housekeeping.
5.2
The bedcover has to be removed on the date of departure. The garbage has to be collected in appropriate bins.
5.3
Animals are not permitted.
5.4
Smoking in the „Frosch-Hostel“ is not allowed!
5.5
The bringing and consumption of drugs of all types is absolutely forbidden in every room of the hostel!
5.6
The guests are personally liable for damaging the inventory of the hostel!
5.7
Extra cleaning owing to the guests has to be paid!
6.
Domestic authority
6.1
The hostel administration executes the domestic authority!
The failure to comply with the rules of the house will be punished with the order to stay away from the hostel
(in case of vandalism, drunkenness etc.)!